Welcome to Support Center
Please check the documentation as we have lots of information there. The documentation file can be found inside the documentation folder which you will find when you unzip the downloaded zip file.
We provide support during Mon-Fri and the average response time is 1 to 2 days. Sometimes it can take more time if we get more support tickets, continuous holidays etc.
All support tickets that don’t get a reply from your side for over a week will be closed. Please open a new support ticket if this happens.
We reserve the right not to respond to buyers who are rude, harm us in any way, monopolize our support time, ask anything which doesn’t come under support etc.
The support tickets will be answered in the order we receive them.
You can get support by opening a Support Ticket.
The steps to Install/Upgrade the plugin is provided in the Description Page/Documentation. The Documentation can be found inside the downloaded zip file.
You will not lose any settings by upgrading the plugin. We also suggest you to test the new version in a testing site before upgrading it in the live site.
Please refer the Description Page/Documentation for the Installation Steps.
We usually reply in a day or two. Please note that sometimes the support reply Email Notification can get lost in spam folder. Hence we suggest you to login to our Support and check for updates after a couple of days.
Yes. Our Support Team monitors the Support Tickets frequently and it helps us to provide the support quickly.
Yes, Of Course, You can contact us with New Feature Requests. If it is feasible, we will bring it in our Future Updates.